By continuing to use our services on or after May 25, you acknowledge your acceptance of the above information.
On a personal level, I hope that you will continue to keep in touch with us and we look forward to welcoming you as our guest at Stafford House Bed and Breakfast.
This Privacy Notice explains how we at a Stafford House Bed and Breakfast use any personal information we collect about you.
We use your home address as part of the card payment processing to validate the card.
We will use your email address to send you confirmation of the booking and an email with more details on how to find us and other information you may find useful for your stay. Your email address will not be used in any marketing emails.
We will not use your telephone number to contact you unless it for an emergency and/or we have been unable to contact you by email.
All of the personal and debit/credit card data you supply us, as part of the booking process, is stored securely on a third party system, as per the terms and conditions of the company used to book our rooms. For any bookings made online,we do not receive any debit/credit card data.
Payments taken for direct phone bookings with us, we do not record your debit/credit card information, it is entered directly into our card payment machine. Two copies of the receipt are printed, one is given to you either directly when you stay, unless requested to be sent by post. The merchant copy receipt is retained for a short period after your stay and destroyed in accordance with merchant rules.
Neither we nor our booking partners will share your information with any third party unless there is a legal reason for doing so.
We are required by law to collect the following information on all our guests. We do this by asking you to complete a registration form on arrival.
For commonwealth guests; Name and nationality
For non commonwealth guests; Name, nationality, passport number, address of next destination
We will keep these forms safely secured. We are required to keep these registration forms for a year and show them to a police officer if they request to see them. We destroy these forms approximately 12 months after your stay.
Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information. This information is used to track visitor use of the website and to periodically compile statistical reports on website activity.
You can set your browser not to accept cookies.
See www.aboutcookies.org for more information.
Please be aware that unfortunately we do not allow pets into the main building of
However you are more than welcome to bring them along when you are staying in our Lodges
Over the winter of 2019 and into 2020, we have been making changes to the Lodges.
Now Blencathra Lodge sleeps up to 2 People, and
Pennine Lodge Sleeps up to 6 People.
There are still more changes to come, and hopefully you'll like them!
Check out the Lodge Section to see what we have done!