Privacy Policy

I'm sure you've heard about the new General Data Protection Regulation (GDPR). As many other businesses have done, we have updated out Privacy Policy in order to comply with the new regulations. GDPR is a new set of rules that aim to protect your privacy and make it easier for you to understand how your personal data is handled by the companies you interact with.


You can read our updated privacy policy below and if you have any questions, we'd be very happy to answer them, either by email at or by telephone at 01768 483558. We only hold information about people who have previously stayed at Stafford House, or who have previously requested information about accommodation at Stafford House, which contains only names, email addresses and mobile telephone numbers, but you can request for this information to be deleted at any time by contacting us.


By continuing to use our services on or after May 25, you acknowledge your acceptance of the above information.


On a personal level, I hope that you will continue to keep in touch with us and we look forward to welcoming you as our guest at Stafford House Bed and Breakfast.

This Privacy Notice explains how we at a Stafford House Bed and Breakfast use any personal information we collect about you.

What information we collect about you

When you make a booking with us we collect the names of all the guests who will be staying, the Home address, email address and telephone number of the person making the booking. We also collect a debit or credit card number to take the deposit equal to the first night of your stay.

How we use the information we hold on you

We use your home address as part of the card payment processing to validate the card.

We will use your email address to send you confirmation of the booking and an email with more details on how to find us and other information you may find useful for your stay. Your email address will not be used in any marketing emails.


We will not use your telephone number to contact you unless it for an emergency and/or we have been unable to contact you by email.

How is your data stored

All of the personal and debit/credit card data you supply us, as part of the booking process, is stored securely on a third party system, as per the terms and conditions of the company used to book our rooms. For any bookings made online,we do not receive any debit/credit card data.


Payments taken for direct phone bookings with us, we do not record your debit/credit card information, it is entered directly into our card payment machine. Two copies of the receipt are printed, one is given to you either directly when you stay, unless requested to be sent by post. The merchant copy receipt is retained for a short period after your stay and destroyed in accordance with merchant rules.


Neither we nor our booking partners will share your information with any third party unless there is a legal reason for doing so.


We currently do not send out marketing materials, via email or post.

Guest Registration

We are required by law to collect the following information on all our guests. We do this by asking you to complete a registration form on arrival.

For commonwealth guests; Name and nationality

For non commonwealth guests; Name, nationality, passport number, address of next destination


We will keep these forms safely secured. We are required to keep these registration forms for a year and show them to a police officer if they request to see them. We destroy these forms approximately 12 months after your stay.

Access to your information

You have the right to request a copy of the information we hold about you. If you would like a copy of this information please email us at 


Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information. This information is used to track visitor use of the website and to periodically compile statistical reports on website activity.

You can set your browser not to accept cookies.


See for more information.




We look forward to welcoming all of our Guests, new and those who are returning to 

Stafford House

Guest House

and our

Self-Catering Lodges

for the 2022 Season




With the "Utmost Safety" of our Guests

in mind, we take every precaution possible. 

This includes all "Updated Guidelines" from the Government

and we are 

open for Business - Safely!


During the 1st Lockdown in March 2020, we invested in a

"Fogging Machine". 

We use a special solution that is certified to kill ALL Viral and Bacterial Infections, should there be any present.  


We also meticulously clean and sanitise all areas which could have been touched either by ourselves or by our Guests, and finishing with a "Steam Cleaner"

so that we can be sure that everything is safe.


We wear Face Masks, and there are Hand Sanitisers in all 3 Bedrooms as well the Breakfast Room of the Main House.

The Lodges also have Hand Sanitisers in the Kitchen. 


Thank You For

Your Custom and Patience, 

and we will look forward to seeing you all again very soon.




Please be aware that unfortunately we do not allow pets into the main building of

"Stafford House",


However you are more than welcome to bring them along when you are staying in our Lodges



Our En-Suite Double Room in the Main House has been appointed with wooden pannelling, there was one more surprise still to come, which is now in place, I hope that you will like it!   


After the 3rd Lockdown we were allowed to re-open our Lodges on 12th April 2021, and we have made a few changes..


Blencathra Lodge now sleeps 2 People, and Pennine Lodge can sleep up to 6 People.


There are still more changes to come, and hopefully you'll like them!


Check out the Lodge Section to see what we have done!

For the last 6 years we have achieved the "Certificate of Excellence" award from Tripadvisor, so in recognition of that we now appear in their

"Hall of Fame!"

Click here to arrange  booking with us.

Call us now on

01768 483 558

Email us now at:

All Major Credit Cards Accepted All Major Credit Cards Accepted

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